Getting Started & Account FAQs
Find quick answers to common questions about accessing and getting started with the Easia Media Library. For step-by-step instructions, follow the links to related articles where available.
What is the Easia Media Library?
The Easia Media Library provides access to travel images of destinations, hotels, experiences, restaurants, cruises, and other travel products. You can search, preview, organize, download, and share images for your projects.
Learn more: Explore the Media Library
What can I use the Media Library for?
You can use the Media Library to find approved travel images for websites, brochures, presentations, proposals, social media, and other marketing materials.
Always check the usage information provided with an image before publishing it.
Why should I use approved Easia images instead of images from the internet?
Images in the Media Library include usage and copyright information to help you understand how they can be used. This makes it easier to select appropriate images and follow the applicable usage requirements.
Who can access the Media Library?
Access is available to approved Easia Travel clients and authorized users. Each user should use their own Media Library account.
Do I need an account to use the Media Library?
Yes. Each user needs their own Media Library account. See the next question for how to request one.
To request access, complete the Media Library Access Request Form. Please allow up to 24 hours for the Easia Travel team to review your request.
If your request is approved, you’ll receive an activation email. Follow the link in the email to activate your account, create your password, and sign in to the Media Library.
How do I request access?
Complete the Media Library Access Request Form to request access.
Please allow up to 24 hours for the Easia Travel team to review your request. If your request is approved, you’ll receive an activation email. Select the activation link in the email to activate your account, create your password, and sign in to the Media Library.
→ Request Media Library access
Is the Media Library free to use?
Yes. It’s provided free of charge to approved Easia Travel clients and authorized users.
I already have a Media Library account - should I register again?
No. Sign in using your existing account. If you’ve forgotten your password, select Forgot password? on the sign-in page.
I received my activation email. What's next?
Open the activation email and select the link to activate your account, create your password, and sign in. Activation links are valid for 48 hours, so complete your account setup as soon as you receive the email.
For step-by-step instructions, see Get Access to the Easia Media Library.
I didn't receive my activation email. What should I do?
Check your Spam, Junk, or Promotions folder and make sure you're checking the email address used for your Media Library access request.
If you still can't find the email, see Get Back Into the Media Library for troubleshooting steps.
My activation link has expired. What should I do?
If your activation link has expired, see Get Back Into the Media Library for the steps to regain access.
Activation links are valid for 48 hours. Contact your Easia Travel representative or email digitalmarketing@easia-travel.com to request a new activation email.
What's next?
Ready to start working with images? Find quick answers about searching, downloading, organizing, and sharing.
→ Next article: Finding, Downloading & Sharing FAQs