Getting Started & Account FAQs
Quick answers to the questions Media Library users ask most often. For detailed step-by-step instructions, follow the re
Quick answers to the questions Media Library users ask most often. For detailed step-by-step instructions, follow the related article linked in each answer.
What can I use the Media Library for? The Media Library gives approved Easia partners access to curated travel visuals that can be used to promote Easia destinations and products across websites, brochures, proposals, presentations and social media, subject to each asset's usage rights.
Why should I use approved Easia images instead of images from the internet? Media Library images are pre-approved for travel marketing use and come with clear licensing information, so you can publish confidently without researching usage rights or risking copyright issues from an unverified source.
What is the Easia Media Library? The Easia Media Library is Easia Travel's central image library, providing approved marketing assets for destinations, hotels, experiences, restaurants, cruises and other travel products. Approved users can search, preview, organize, download and share images for business purposes related to Easia Travel and its partners. Learn more: Get Access to the Easia Media Library
Who can access the Media Library? Access is available to approved Easia Travel partners and authorized users. Each user needs their own Media Library account.
How do I request access? Accounts are provisioned by Easia Travel after you submit the registration form on the sign-in page — there's no instant self-signup. Once your request is approved, you'll receive an email with your login details.
Is the Media Library free to use? Yes. It's provided free of charge to approved Easia Travel partners and authorized users.
Do I need an account to use the Media Library? Yes, an account is required to browse the library, preview assets, download images, create Collections and access other features. Recipients of a Share Link may be able to view shared assets without an account, depending on the permissions set for that link.
I already have a Media Library account — should I register again? No. Simply sign in with your existing account. If you've forgotten your password, use Forgot Password on the login page.
I received my activation email. What's next? Open the activation email from Canto, activate your account, create your password, and sign in. Activation links remain valid for a limited time — if yours expires, contact your Easia Travel representative for a new one.
I didn't receive my activation email. Check your Spam, Junk or Promotions folder, and search your inbox for emails from Canto. If you still can't find it, contact your Easia Travel representative for assistance.
My activation link has expired. Contact your Easia Travel representative to request a new activation email.